We’ve been getting a lot of enquiries on how to fix Telco Lock. Let’s begin with a short description on Telco Lock and how we can avoid or fix this issue.
What is Telco Lock
Telco Lock is when the Malaysian Communications and Multimedia Commission (MCMC) Malaysia bans mobile phones, purchased via Telco companies in Malaysia, in which it blocks usage by any Malaysian sim card.
How to know? Well basically, if “No Service” appears on your current mobile phone, but when you put the same sim card into another mobile phone and there is a signal, it can almost be said to be Telco Lock.
Under what circumstances does it happen?
When you go to any telecommunications company to sign a mobile phone installment plan, such as Celcom’s EasyPhone, Maxis’s Zerolution, DiGi’s PhoneFreedom 365 and many more and you fail to pay the installment and phone bill for three consecutive months, the telecommunications company will follow up with MCMC cooperates to ban your mobile phones from using any Malaysian Sim card.
What type of mobile phone can be affected?
Your phone has the potential to encounter Telco Lock when you buy it from any unofficial or non-authorized store. Even if you buy it at a mobile phone store outside, you will still get Telco Lock, because there’s a chance that the previous phone owner signed the telco package, and sold the phone to the mobile phone store, and then the mobile phone store sells it to you. So if the previous owner fails to pay his/her bill, the phone might get a telco lock.
What should you do if you bought a Telco Lock phone?
In the instances where you find yourself in this situation, try to find the receipt and head over to the store to claim for compensation. If they are not taking any responsibility, you may go to tribunal to open a file and in most cases, there is a high chance of getting your money back. However, if you bought your mobile phone online with a stranger, well, you have to settle it yourself.
How to fix Telco Lock and can it be repaired?
Unfortunately no. Do not believe those who can open Telco Lock, it is temporary and may be locked again in a month. Unless it’s an iPhone model X and above.
I have a Telco Lock iPhone, what should I do?
The only thing you can do is to sell it to Indonesia, Thailand, Singapore, etc, because these devices only lock for Malaysian Sim cards. As long as you go abroad, it is no different from an ordinary phone. If you use a foreign Sim card locally, you can use roaming services, but if you use a Malaysian card in a foreign country, you can’t use roaming.
How to avoid buying a Telco Lock iPhone?
If you buy a new phone, try purchasing from the official store. If you buy a second mobile phone, remember to request the previous purchase receipt, and the purchase receipt must be from the specialty store. Do not accept the receipt from the mobile phone store.
If you want to buy a secondhand iPhone, you can go to Singapore to buy it. Not only it’s cheaper but the probability of Telco Lock is 0. As for the warranty, the iPhone is now an international warranty and any Apple repair center will accept it.
How to make sure the iPhone is not Telco Lock?
How to check? It’s easy, first go to Settings – General – About – Network. If ‘Phone Not Allowed’ comes out, that means your phone is a telco locked. The IMEI is blocked by Telecommunication Company.
You can also go to Dial Page – Press *#06# – If nothing show up after you entered *#06#, then it’s a motherboard one of the chipset called Baseband is not working. This can be repaired.
If IMEI shows up, then it’s not a motherboard problem, it’s the telco lock. Also, there is a chance of a Network IC problem if you were using it a long time without a problem, and then it suddenly becomes No Service. This also can be repaired, send to our workshop. We can diagnose your phone for FREE!.
Good news for iPhone XR to iPhone 12 Pro Max! We can repair it.
As for iPhone XR/ XS / XS Max / 11 / 11 Pro / 11 Pro Max / 12 mini / 12 / 12 Pro / 12 Pro Max. We can repair the Telco Lock issue with hardware unlock within 1 working day. This sharing is brought to you by SPR Communication Sdn Bhd. SPR provide all sort of phone and tablet repair services such as iPhone Screen & Battery Repair etc. Visit SPR Facebook Page.
Alternatively you can visit our shop at Kepong Kuala Lumpur , Uptown Damansara Petaling Jaya, Sri Petaling. Setapak & Ampang You may contact us to schedule an appointment here : +6018-394 4559
Iphone 11promax can unlock telco?
Hi Jason, yes can. Kindly whatsapp us at 018-3944559. 🙂
Boss, can unlock Vivo y11 network lock? Thanks
Hii boss boleh bantu saya unlock vivo y02t block IMEI
Yes, pm us at 018 3944 559
Samsung a04.adyg bisa bntu unlock
yes, pm us at 018 3944 559
Hi, can know how much to unlock 11?pls whatsapp me
Hi Das, thank you for your interest in our services. I think you already get in touch with our customer service Yuki 5 minutes ago. 🙂 Feel free to let us know should you have any other questions.
I’ve been using my iphone xs for 2years now and suddenly a week ago my phone shows no network . But the imei still show up.. is it telco lock?
can u whatsapp my number , i help u check 😉
Hi how can I unlock my oppo reno6z
Hi boss bole kah membuka..kunci samsung yg kene block imei
I phone Xmax can unlock also ya?
yes,can, whatsapp 018394459
boleh buka telco lock samsung
Hi, can you reach us through our WhatsApp at +60183944559 or kindly send us a message on our SmartPhone Repair SPR Facebook Page? Thank you very much
boleh, boleh whatsapp nombor +60183944559
Can unlock telco lock for iphone x??
Hi! Thank you for reaching out. Please WhatsApp us at: https://wa.link/9byhfo for more info. Thanks 🙂
Can assit me to open my samsung galaxy A02, its a telco lock
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Hi.. iphone X can unlock?
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Hi, my hp Vivo got blocked. Pls advise for steps to unblock.
My whatsapp…01161409228
Many thanks.
Best Regards
Hi Danny,
Sorry for the late in reply. Are you still looking to unblock your Vivo phone? Please do whatsapp 0183944559. Thank you.
Any possible ipad can be locked?
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Hw much to unlock an iphone 11pro??
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only for iphone for unlock telco?? how about andriod can it be done?
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hello,how much cost for unlock telco iphone xs max?
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I bought a new Iphone 11 Pro Max from a friend a few months ago. I used my own sim card on the phone and had no problem until recently I found out that the phone is telco blocked due to installments not paid for several months. My friend is not contactable anymore. Can you unlock this phone and is it a permanent fix? Please also let me know the cost for fixing.
Hi! Thank you for reaching out. Please WhatsApp us at: https://wa.link/9byhfo for more info. Thanks 🙂
May i know r your problem solved?
If samsung A30s can ?
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Can unlock ip11
Hi! Yes. Can. Please contact us for more information. 🙂
assalamualaikum saudara,telefon saudara galaxy a03s ke?kena lock rangkaian ke atau kena lock imei?
Hi Muhammad, IMEI disekat oleh Syarikat Telekomunikasi.
Iphone se 2020 can?
Hi Vin,
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link: https://wa.link/9byhfo
for more info. Thanks ?
Hai ! If I do the telco unlock , would it later gonna be lock again?
Hi Syafiq. It’s permanent. WhatsApp us for more details: 0183944559
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can unlock telco samsung a51? and how much?
hye, im currently living in kedah, can i know how can you unlock ip 11 pro max?
Hi Arisya,
Yes we can unlock iphone 11 pro max. Last time also we have customer from kedah unlock iPhone 11 as well.
https://fb.watch/9BiAX02Ahx/
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link: https://wa.link/9byhfo
How much to unlock iphone 11 ? my phone telco lock🥲
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I have a I have a Telco Lock iPhone should I use this phone in Bangladesh
Hi Tapu,
As long as you go abroad, it is no different from an ordinary phone. If you use a foreign Sim card locally, you can use roaming services, but if you use a Malaysian card in a foreign country, you can’t use roaming.
Hi, Im from sarawak.May I know how to unlock vivo y20(telco set)?
Hi Jurida, Apologies for the late reply. You can send t over to us, we have the service to unlock it. Do contact our customer service +60 18-394 4559 for further details. Thank you.
Hi, we have customers from Sarawak also. You can send your phone to us and we will settle it for you. For this arrangement, you may Whatsapp +60183944559. Thank you.
Hi can you unlock Samsung Z Flip 3?
Hi Cal, Apologies for the late reply. Please contact our customer service +60 18-394 4559 for further details. Thank you.
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Hi can you solve the telco lock for Iphone 13 pro ?
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oppo reno 8 pro can unlock
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